Accessibility Statement

Our Commitment to Accessibility

At Starlight Streaming, we believe that everyone deserves equal access to entertainment. We are dedicated to continually improving the accessibility of our website and services to meet the needs of all our users. This accessibility statement outlines our ongoing efforts to ensure an inclusive online experience.

Assistive Technologies

We design our website to be compatible with assistive technologies, such as screen readers, screen magnifiers, and voice recognition software. We regularly test our website with these technologies to ensure a seamless user experience. Some of the assistive technologies we support include:

• JAWS (Job Access With Speech)
• NVDA (NonVisual Desktop Access)
• VoiceOver (Apple's built-in screen reader)
• ZoomText
• Dragon NaturallySpeaking

Web Content Accessibility Guidelines (WCAG)

Starlight Streaming adheres to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These guidelines provide a comprehensive framework for making web content more accessible to individuals with disabilities. Our efforts to comply with WCAG 2.1 AA include:

• Providing alternative text for all images and non-text content.
• Ensuring sufficient color contrast between text and background.
• Using clear and consistent navigation.
• Making our website keyboard navigable.
• Providing captions and transcripts for video and audio content.
• Using semantic HTML to structure our content.
• Ensuring forms are accessible and easy to use.
• Avoiding the use of flashing or strobing content that could trigger seizures.

Specific Accessibility Features

We have implemented several specific features to enhance the accessibility of our website:

• Keyboard Navigation: Our entire website can be navigated using a keyboard, allowing users who cannot use a mouse to access all content and features.
• Alternative Text: All images have descriptive alternative text, providing context for users who are visually impaired.
• Color Contrast: We have carefully selected color palettes to ensure sufficient contrast between text and background, making content easier to read.
• Resizable Text: Users can adjust the text size in their browser settings to improve readability.
• Clear and Consistent Navigation: Our website features a clear and consistent navigation structure, making it easy for users to find the information they need.
• Captions and Transcripts: All video content includes captions, and transcripts are available for audio content, ensuring accessibility for users who are deaf or hard of hearing.

Feedback and Contact Information

We value your feedback and are committed to continually improving the accessibility of our website. If you encounter any accessibility barriers or have suggestions for how we can improve, please contact us:

• Email: [email protected]
• Phone: (323) 555-7878
• Mailing Address: Accessibility Department, Starlight Streaming, 678 Celestial Avenue, Suite 100, Los Angeles, CA 90028

We will do our best to respond to your feedback promptly and take appropriate action to address any accessibility issues.

Reporting Accessibility Issues

If you encounter an accessibility issue while using Starlight Streaming, please provide us with the following information when reporting the problem:

• The specific URL or web page where you encountered the issue.
• A description of the accessibility barrier you experienced.
• The assistive technology you were using (if applicable).
• Your contact information so we can follow up with you.

Ongoing Efforts

Accessibility is an ongoing effort, and we are committed to continually improving our website and services. We regularly conduct accessibility audits, train our staff on accessibility best practices, and monitor user feedback to identify areas for improvement. Our future accessibility plans include:

• Conducting regular automated and manual accessibility testing.
• Updating our website to meet the latest WCAG guidelines.
• Providing accessibility training to all new employees.
• Engaging with disability advocacy groups to gather feedback and insights.

Technical Specifications

The accessibility of Starlight Streaming relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Formal Approvals of this Accessibility Statement

This Accessibility Statement is approved by:

• Eleanor Vance, Chief Accessibility Officer, Starlight Streaming
• Dr. Alistair Humphrey, Lead Accessibility Consultant, Accessible Web Solutions

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Starlight Streaming, there may be some limitations. Below is a description of known limitations, and potential solutions.

Known Limitations and Potential Solutions

Issue	Potential Solutions	Timeline
Some older video content may lack captions.	We are working to add captions to all legacy content. Users can request captions for specific videos by contacting our support team.	Ongoing, expected completion by Q4 2026.
Certain interactive elements may not be fully accessible with all screen readers.	We are actively working to improve compatibility with a wider range of screen readers and assistive technologies.	Improvements rolled out monthly.

Third-Party Content

Our website may include content from third-party sources, such as embedded videos or social media feeds. While we strive to ensure that all content is accessible, we cannot guarantee the accessibility of third-party content. We encourage third-party content providers to adhere to accessibility best practices.